ARTICLES

Your customers do not use your chatbot. Here is why.

On a sunny day at the office, I was talking with Misses Smith (not her real name). She was a talented student and she was doing an internship in the field of chatbots in the company. I was the technical reference person for her internship and I was glad of the progress she made. Now […]

Hoe does a smart IVR project look like ?(part 1)

Are you curious about the process of integrating a smart IVR in your organization ? ClientGenix tells you everything in a serie of 3 posts dedicated to the explanation of the human, technical, and process point of view. In this article, we will go a little technical. So don’t be afraid about some technical vocabulary […]

ClientGenix : Une nouvelle plateforme logicielle de technologies vocales basée sur l’intelligence artificielle

La société « Lisaris » vient de créer une nouvelle plateforme logicielle de technologies vocales basée sur l’intelligence artificielle, nommée ClientGenix. ClientGenix apporte donc un gain de temps pour le client et permet aux gestionnaires de dossiers de se concentrer sur des tâches plus pointues. ClientGenix , « le Client dans les gènes », a été créé […]

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